WHAT MAKES www.kreislerart.com SPECIAL?
That we love art and have been working in the art world over 50 years, so we take our business very seriously and put our full attention on it. All works of art from our gallery
WHICH IS THE BEST WAY TO COMMUNICATE WITH YOU?
We are a small team but very enthusiastic, so e-mail is, almost always, the best way to get in touch with us. We can be found
ARE ALL THE
ART WORKS THAT YOU SEE ON THE ART GALLERY AVAILABLE ?
Yes. When a work is sold, we take it off of the website as soon as possible, if by chance it is sold, and has not given us time to remove it, we will help you to get a similar work.
CAN I GO TO SEE OR PICK UP AN
ART WORK AT GALERIA KREISLER IN MADRID?
Of course! If you want to see a work “in person” to be sure of the purchase, and it is in our warehouse of Madrid, will be happy to show it to you in the Galeria Kreisler in Madrid’s in Hermosilla street nº 8. If you want to pick up the work that you buy online in the gallery and have it as soon as possible at home,
WHAT DOES THE SHIPPING PRICE DEPEND ON?
Our shipping rates are based on courier fees determined by
At this time, the only way to determine shipping rates is to begin the ordering process by adding the artwork(s) to your cart and then entering your shipping address so that the rates can be calculated. Your shipping costs automatically populate on the final payment page, breaking down shipping, customs (if any), and tax fees (see image below). From there, you may choose to purchase the work or cancel the transaction.
There are several factors used to assess total shipping costs for
- Weight and dimensions of the work
- The buyer’s location
- The artist’s location (for originals shipped directly from the artist to the buyer)
- Cost of packaging materials, which can vary greatly depending on the work. A large work, for example, may require a wooden crate, which costs substantially more than a cardboard box
IMPUESTOS IVA (value added tax)
In the case of sales within Spain and Europe
From the time you receive your art piece, you
So, if you receive artwork you’ve purchased from
If you’ve already disposed of the original packaging, you’ll be responsible for purchasing packaging materials to send the artwork back safely to the artist or the gallery.
Once the piece safely reaches the artist or the gallery we will process your return and the amount owed will be refunded to your original source of payment in the same currency and using the same exchange rate as your original order (minus shipping costs and international customs fees, if any) within 7-10 business days of your merchandise return.
If you receive any damaged Artwork, please take photos of damaged artwork and packaging. Please email these photos to firstname.lastname@example.org
HOW LONG WILL IT TAKE FOR MY ORDER TO
As soon as the order is confirmed and paid we will start to work to ship it to you.
- GIFT CERTIFICATES are delivered immediately by email.
- NATIONAL SHIPMENTS-You’ll receive a tracking number when your order ships. Delivery time is 3-5 days from purchase date.
- INTERNATIONAL SHIPMENTS You’ll receive a tracking number when your order ships. Delivery time is 5-10 days from purchase date.
WHAT IS YOUR PRIVACY
If you have further questions, please email us at email@example.com or call +34 639 72 23 10 on Continental Europe working hours from 10.30 to 16.30 From Monday to Friday and 11.00 to 14.00 on Saturdays.